« Back to News & Notices

Natural Gas

11/14/2024

The City of Granby has a natural gas pipeline.  If you smell gas, leave the area immediately and call 911.

Natural gas is colorless and odorless, so natural gas companies add mercaptan, which has a rotten egg scent, so you can smell a gas leak should one occur.

So if you ever smell natural gas, we want you to know exactly what to do

1. Immediately leave the building and head to a location where no smell of gas can be detected. Until you've reached a safe distance, avoid smoking and using electronics like garage door openers or alarm systems, and don't turn on or off any lights. Most importantly, stay away from the area of the smell and keep others away as well.
2. Once you're at a safe location, call (417) 472-6556  or call 911.
3. If you don't own the office or residence, it's a good idea to notify the property owner or manager in case repairs need to be made inside. 
4. Steer clear of the area until you’re told it’s safe by a gas safety professional (city employee, police, fireman or other first responder on scene).

 

 

*To report gas emergencies please call 472-6556 during office hours or 472-3535 any time.